We all face risks daily, but how we perceive those risks varies dramatically from person to person. Why does one person happily bungee jump while another nervously checks the expiry date on their milk? The answer lies in a complex interplay of personal factors that act as our internal compass, guiding how we assess and react to potential dangers.
Let’s explore some key personal factors that heavily influence an individual’s perception of risk:
- Competence, Knowledge, skill and experience: Our past encounters with similar situations, both positive and negative, heavily shape our future risk assessments. Someone who has had a near-miss while cycling might perceive cycling as far riskier than someone who hasn’t. Similarly, a deep understanding of a system or process can lead to a more nuanced and potentially lower perceived risk than someone unfamiliar.
- Familiarity and Control: We consider familiar risks less threatening than novel ones. Driving a car or motorbike, something many of us do daily, often feels less risky than flying in a plane, even though statistically, the latter is safer. Feeling in control also significantly reduces perceived risk. Someone driving a car feels more in control than a passenger, even if the risk level is the same.
- Personality and Risk Tolerance: Individuals have inherent differences in their propensity for risk-taking. Some are naturally more cautious and risk-averse, while others are more adventurous and comfortable with uncertainty. This personality trait significantly influences how they weigh potential rewards against potential harms.
- Emotional State and Mood: Our current emotional state can significantly skew our risk perception. When anxious or stressed, we tend to perceive risks as higher. Conversely, when feeling confident or optimistic, we underestimate potential dangers.
- Values and Beliefs: Our deeply held values and beliefs play a crucial role in what risks we find acceptable. For example, someone who highly values environmental protection might perceive the risks associated with climate change as far more significant than someone who prioritises economic growth above all else.
- Trust and Communication: Trust in the individuals or institutions managing a risk significantly impacts our perception. Clear, honest, and transparent communication about potential dangers can increase trust and lead to a more accurate risk perception. Conversely, a lack of confidence or perceived withholding of information can amplify fear and perceived risk.
- Cultural and Social Factors: Our cultural background, social norms, and the opinions of our peers can all shape how we perceive risk. What is considered acceptable or dangerous in one culture might be viewed very differently in another.
- Cognitive Biases: Our brains are wired with specific cognitive shortcuts or biases that can lead to systematic errors in our risk assessments. For example, the “availability heuristic” might lead us to overestimate the risk of dramatic events (like plane crashes) because they are easily recalled while underestimating more common but less sensational risks (like car or motorbike accidents).
- Health and Well-being: Our physical and mental health can also influence risk perception. Someone feeling tired, unwell, or experiencing mental health challenges might be more sensitive to potential threats and perceive risks as higher. Organisations must consider the overall well-being of individuals in the design of work systems to ensure safety and reduce the likelihood of errors influenced by health factors.
Understanding these personal factors is crucial for designing safer systems, delivering practical training, communicating risks effectively, and fostering a more informed approach to risk management. By acknowledging the individual lens through which we view potential dangers, we can create environments and strategies that better cater to human capabilities and limitations.
Author: Conor Mc Manus (Managing Director of C-Risk Management Sdn.Bhd.)