Security Guarding Operations

Situation: High turnover of staff, Poor quality customer service, High number of security incidents.

We conducted a detailed organizational diagnostic to determine the root cause of the aforementioned situation. We subsequently implemented a detailed action plan which included technical and soft skills training and innovative human resource strategies.

Outcome: Reduced risks to clients, improved operational leadership & management, increased productivity and efficiency, smart use of technology, reduced guard turnover, internalized interdependent culture, enhanced customers experience.